Return and Refund Policy
Easy Returns – No Questions Asked
We understand that sometimes a product may not meet your expectations. If you’re not happy with your purchase, you can return it effortlessly. You have a 5-day window from the date of delivery to initiate a return. There are no extra conditions or questions asked—just return the product if it’s not to your liking or if the quality isn’t up to your standards.
Refunds Processed Quickly
Once we receive your return request, our team will arrange for the pickup of the returned product. After the product is picked up, we will process your refund within 2 days. Rest assured, we strive to handle returns and refunds efficiently to minimize any inconvenience.
How to Return a Product:
- Initiate the Return: Contact our customer service team to request a return. Provide your order details and reason for return.
- Return Pickup: We will arrange for the pickup of the product from your address.
- Refund Processing: After the product is picked up, your refund will be processed within 2 days. The amount will be credited to your original payment method.
Customer Satisfaction is Our Priority
At The Trade Box, your satisfaction is our top priority. We are committed to ensuring that you have a positive shopping experience, and our return and refund policy is designed to provide you with peace of mind.
If you have any questions or need assistance with a return, please feel free to contact us. We’re here to help!